Privacy Policy

This Privacy Policy describes how KHADZ Solutions, Inc., a Delaware corporation doing business as HySkyll ("HySkyll," "we," "us," or "our"), collects, uses, shares, and protects information about you when you use our platform at hyskyll.com and related services (collectively, the "Platform"). By using the Platform you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account information: first name, last name, email address, phone number, date of birth, and username when you register.
• Identity verification: government-issued ID documents and selfie images collected through Stripe Identity for KYC compliance. Processed by Stripe, Inc. per Stripe's privacy policy.
• Financial information: payment card details and bank account information collected through Stripe Elements. HySkyll does not store raw card numbers — all payment data is tokenized by Stripe.
• Communications: messages, support requests, and other communications you send to us.
• NDA and investor information: name, email, phone, company, title, and electronic signature if you execute a Non-Disclosure Agreement through our investor portal.

1.2 Information Collected Automatically

• Game performance data: statistics, match results, kill/death ratios, win/loss records, and other in-game metrics retrieved through official game developer APIs (Riot Games, Bungie, Valve/Steam, KRAFTON, Faceit, and others) when you link your gaming accounts to HySkyll.
• Device and usage data: IP address, browser type, operating system, pages visited, timestamps, and interaction data.
• Transaction data: wager amounts, lobby participation, match results, deposits, withdrawals, and platform fees.

1.3 Information from Third Parties

• Game accounts: when you link a gaming account we receive your public profile data and match history from that platform's API.
• Payment processors: Stripe provides transaction confirmation and KYC verification status.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and verify your identity
• Process deposits, withdrawals, and wager transactions
• Verify game match results through official game developer APIs
• Send one-time verification codes (OTP) via SMS for account access and security
• Communicate with you about your account, transactions, and platform updates
• Enforce our Terms of Service and detect fraud, cheating, or prohibited conduct
• Comply with applicable laws, regulations, and legal process
• Improve and develop the Platform
• Send marketing communications where you have opted in (you may opt out at any time)

3. SMS Messaging and Phone Numbers

HySkyll uses SMS messaging to send one-time verification codes for account access, investor portal access, and security verification. By providing your phone number and requesting a verification code, you consent to receive these transactional SMS messages from HySkyll.

Message frequency varies based on your account activity. Message and data rates may apply depending on your mobile carrier plan.

To opt out of SMS messages, reply STOP to any message from HySkyll. Note that opting out of SMS may prevent you from accessing certain features that require phone verification.

For help, reply HELP to any message or contact us at legal@hyskyll.com.

HySkyll does not sell or share your phone number with third parties for their marketing purposes. Your phone number is used solely for account verification, security, and platform communications.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

4.1 Service Providers

We share information with trusted service providers:

• Stripe, Inc. — payment processing and identity verification
• Twilio Inc. — SMS messaging for account verification
• Resend — transactional email delivery
• Railway — cloud infrastructure and hosting
• Riot Games — game data verification for Valorant and League of Legends
• Bungie, Inc. — game data verification for Destiny 2
• Valve Corporation / Faceit — game data verification for CS2
• KRAFTON, Inc. — game data verification for PUBG: Battlegrounds

All service providers are contractually required to use your information only as directed by HySkyll.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights or the safety of others.

4.3 Business Transfers

If HySkyll is acquired or merged, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different policy.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

• Match and game session data: retained for 72 hours following match completion for dispute resolution, then aggregated.
• Financial transaction records: retained for 7 years per applicable financial recordkeeping requirements.
• KYC and identity verification records: retained as required by applicable law.
• Account data: retained until you request deletion, subject to legal retention requirements.
• NDA and investor records: retained indefinitely as executed legal agreements.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of sensitive credentials, and access controls. No security system is impenetrable and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Request your data in a machine-readable format
• Opt out of marketing communications at any time
• Opt out of SMS by replying STOP to any message

To exercise these rights, contact us at legal@hyskyll.com. We will respond within 30 days.

8. Children's Privacy

HySkyll is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, contact us at legal@hyskyll.com.

9. Third-Party Links and Services

The Platform may link to third-party websites or integrate third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use in connection with HySkyll.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, by email or in-platform notification. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

KHADZ Solutions, Inc. d/b/a HySkyll
legal@hyskyll.com
hyskyll.com

For privacy-related inquiries, email legal@hyskyll.com. We will respond within 30 days.